- We currently accept COD (Cash
on delivery) method.
- Shipping fee is varying product
to product & will be calculate on total order value/weight.
- Stock and availability shown on
this site is for your reference only. While we strive to maintain the most
accurate and timely stock and availability information, availability
information may become out of date and may change between the time you
added an item to cart and the time your order is processed. In rare
cases, an item may go out of stock, or the number of units you ordered may
not be available. In that case, we will contact you about how best to
- Products which are available in
our local warehouses will be shipped on same day. Delivery time may exceed
from 3-5 working days.
- Products delivered from
offshore warehouses will be shipped with in 1 week of order. Delivery time
may vary up to 3-4 weeks. Certain products may take longer and the estimated
delivery time is indicated on the product page.
- The delivery time excludes any
extra time that may be required for clearance by the Customs & Excise
in your country for products that arrive from our offshore warehouses.
Delays caused by the Customs & Excise clearance in your country of
residence are beyond our control. However, we shall try our best to get
the clearance in a timely manner.
- All our goods are inspected at
customs by our appointed clearance agent, after which it is packed and
handed over to a courier for final delivery. If any physical damage is
found in the packaging upon delivery, please notify the deliverer
immediately and you may return the package immediately. Handling charges
may be applicable for some of the imported items.
- Since some items are shipped
from our offshore warehouses, we reserve the right to revoke any order,
prior to charging you, if DubaiWaterFilter.com believes any products
ordered may be ethically, morally and/or religiously conflicting with
U.A.E.'s regulations especially as these may be barred at customs. In this
case, you shall be notified and your card will not be charged.
We understand that from
time to time you may wish to return a product to us. We will try our best to
assist you in the best possible way.
- You may be able return the
order within 3 business days from the date of the delivery.
- Please place your returned
goods in their original packaging.
- Item should not be
opened/unsealed or used.
- Please make sure that labels or
tags are not removed.
- Packaging and boxes must not be
damaged or tampered.
- Once the item is received a
store credit may be issued within 3 business days depending on the outcome
determined by our Quality Control department.
- Items that are sourced from our offshore warehouse or
supplier may not be possible to return or you may need to pay for the
shipping back to the offshore warehouse and a re-stocking fee may also
- You will need to contact us as
shown below, however, we have a list of some products that cannot be returned
We know that you care how information about you is used and shared,
and we appreciate your expectation that we will do so carefully and sensibly.
website or by otherwise interacting, you agree to accept the practices
We may collect personally identifiable information from you when
you use our website by accessing our website, logging into our site, making a
purchase or enter information via our online forms. You may be requested to
enter your name, e-mail address, mailing address or phone number.
The following outlines
- Before or at the time of collecting personal
information, we will identify the purposes for which information is being
- We will collect and use of personal information solely
with the objective of fulfilling those purposes specified by us and for
other compatible purposes, unless we obtain the consent of the individual
concerned or as required by law.
- We will only retain personal information as long as
necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair
means and, where appropriate, with the knowledge or consent of the
- Personal data should be relevant to the purposes for
which it is to be used, and, to the extent necessary for those purposes,
should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable
security safeguards against loss or theft, as well as unauthorized access,
disclosure, copying, use or modification.
- We will make readily available to customers information
about our policies and practices relating to the management of personal
We are committed to conducting our business in accordance with
these principles in order to ensure that the confidentiality of personal
information is protected and maintained.
We use commercially reasonable security measures to maintain the safety of your
personal information when you enter, submit, or access your personal
information. Your information will be stored in a password protected database
that can only be accessed by authorized personnel within our company.
We do not sell, trade, or otherwise transfer your personally
identifiable information to outside parties. This does not include trusted
third parties who assist us in operating our website, conducting our business,
or servicing you, so long as those parties agree to keep this information
confidential. We may also release your information when we believe release is
appropriate to comply with the law, enforce our site policies, or protect ours
or others rights, property, or safety. We do reserve the right to access and/or
disclose personally identifiable information and non-personal information as
required by courts or administrative agencies.
Feel free to contact us if you have any further questions about
- The material contained on this website has been
obtained from sources considered to be reliable and care has been taken to
provide accurate information.
- No warranty or representation, express or implied, is
made to the accuracy or completeness of the information contained on the
website, and same is provided subject to errors, omissions, change of
price, rental or other conditions, withdrawal without notice, and to any
special listing conditions imposed by our principals.
- The contents of this website are for information
purposes only and are subject to change. Responsibility for the use of any
and all information contained is strictly and solely that of the user.
- We guarantee that all advertised products are 100%
- Product images are for illustrative purposes only and
may differ from the actual product. Due to differences in monitors, colors
of products may also appear different to those shown on the site. The
images on DubaiWaterFilter.com are copyright protected, but may be
used on the condition that the user credits the source of the picture ©
- Some products may have an associated image or photo.
These are for reference only and should be considered illustrative. Actual
product packaging and materials may contain more and different information
than what is shown on our website. We recommend that you do not rely
solely on the information presented and that you always read labels, warnings,
and directions before using or consuming a product.
- While we work to ensure that product information is
correct, on occasion manufacturers may alter their ingredient lists.
Actual product packaging and materials may contain more and/or different
information than that shown on our Web site. We recommend that you do not
solely rely on the information presented and that you always read labels,
warnings, and directions before using or consuming a product. For
additional information about a product, please contact the manufacturer.
Content on this site is for reference purposes and is not intended to
substitute for advice given by a physician, pharmacist, or other licensed
health-care professional. You should not use this information as
self-diagnosis or for treating a health problem or disease.
DubaiWaterFilter.com assumes no liability for inaccuracies or
misstatements about products.
- No part of this website may be reproduced or
transmitted in any form or by any means, mechanical electronic, or
otherwise, including photocopying and recording, or by an information
storage and retrieval system or transmitted by email, or used in any other
fashion without the express prior written approval of DubaiWaterFilter.com
- Finally, through this website, we may provide
"links" to other 3rd party services purely for informational
purposes. As such this does not constitute in any way whatsoever an endorsement
or association with such a 3rd party and DubaiWaterFilter.com neither
implies nor offers any warranty or guarantee in respect to such 3rd party
services, save where expressly stated otherwise. It is, therefore, your
sole responsibility to ensure the accuracy of any services or information
offered by such 3rd parties.